:root{--canvas: #f7f9fc;--surface: #ffffff;--line: #e6ebf2;--text: #121826;--muted: #647187;--green: #10b65a;--green-soft: #e9f9ef;--violet: #7c3aed;--violet-soft: #f1eafe;--orange: #f97316;--orange-soft: #fff1e6;--red: #ef4444;--red-soft: #feecec;--blue: #2563eb;--blue-soft: #eaf1ff;--shadow: 0 12px 28px rgba(18, 24, 38, .07);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;color:var(--text);background:var(--canvas)}*{box-sizing:border-box}body{margin:0;min-width:1180px;background:var(--canvas)}a{color:inherit;text-decoration:none}button,input,textarea,select{font:inherit}button,.link-button{border:0;border-radius:8px;padding:10px 14px;display:inline-flex;align-items:center;gap:8px;cursor:pointer;font-weight:700;min-height:40px}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid rgba(124,58,237,.24);outline-offset:2px}.primary{background:linear-gradient(135deg,var(--violet),#6d28d9);color:#fff;box-shadow:0 10px 22px #7c3aed3d}.secondary{background:var(--surface);color:var(--text);border:1px solid var(--line)}.secondary.violet{color:var(--violet);background:var(--violet-soft);border-color:#dccafe}.icon-button{padding:9px;background:var(--surface);border:1px solid var(--line);color:var(--muted)}.app-shell{min-height:100vh;display:grid;grid-template-columns:248px minmax(0,1fr)}.sidebar{background:var(--surface);border-right:1px solid var(--line);padding:22px 16px;position:sticky;top:0;height:100vh}.logo{display:flex;align-items:center;gap:10px;margin-bottom:28px}.logo-mark{width:34px;height:34px;display:grid;place-items:center;border-radius:9px;background:var(--green-soft);color:var(--green);font-weight:900;border:1px solid #bdeccd}.logo strong{font-size:20px;letter-spacing:0}.sidebar nav{display:flex;flex-direction:column;gap:5px}.sidebar nav span{color:var(--muted);text-transform:uppercase;font-size:11px;font-weight:800;margin:18px 8px 6px}.sidebar a{display:flex;align-items:center;gap:10px;padding:11px 12px;border-radius:8px;color:#263349;font-weight:650}.sidebar a.active{background:var(--green-soft);color:#039342}.main-area{min-width:0}.topbar{height:66px;background:#ffffffe0;-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);border-bottom:1px solid var(--line);display:flex;align-items:center;gap:20px;padding:0 28px;position:sticky;top:0;z-index:5}.crumb{color:var(--muted);display:flex;align-items:center;gap:8px;font-size:14px}.env-pill{margin-left:auto;color:#07893f;background:var(--green-soft);border:1px solid #bcebcf;padding:8px 13px;border-radius:8px;font-weight:800;font-size:13px}.env-pill span{width:8px;height:8px;background:var(--green);border-radius:50%;display:inline-block;margin-right:8px}.global-search,.search-box{display:flex;align-items:center;gap:8px;background:#f9fbfe;border:1px solid var(--line);border-radius:8px;padding:0 12px;height:42px;color:var(--muted)}.global-search input,.search-box input{border:0;background:transparent;outline:0;width:260px;color:var(--text)}.user-badge{font-weight:800;display:flex;flex-direction:column;line-height:1.1}.user-badge small{color:var(--muted);font-weight:600;margin-top:4px}.content{padding:28px}.page-header{display:flex;justify-content:space-between;gap:20px;align-items:flex-start;margin-bottom:22px}.page-header h1{margin:0;font-size:30px;line-height:1.12}.page-header p{margin:8px 0 0;color:var(--muted)}.eyebrow{color:var(--violet);font-weight:800;margin-bottom:8px}.page-actions,.actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.panel,.kpi-card{background:var(--surface);border:1px solid var(--line);border-radius:8px;box-shadow:var(--shadow)}.panel{padding:18px;margin-bottom:16px}.panel h2{font-size:16px;margin:0 0 14px}.kpi-grid{display:grid;gap:16px;margin-bottom:18px}.kpi-grid.six{grid-template-columns:repeat(6,minmax(0,1fr))}.kpi-card{padding:18px;display:flex;align-items:center;gap:14px;min-height:98px}.kpi-card span{color:var(--muted);font-weight:700;font-size:13px}.kpi-card strong{display:block;font-size:30px;margin-top:4px}.kpi-icon{width:44px;height:44px;display:grid;place-items:center;border-radius:8px;color:var(--green);background:var(--green-soft)}.kpi-icon.violet{color:var(--violet);background:var(--violet-soft)}.kpi-icon.orange{color:var(--orange);background:var(--orange-soft)}.kpi-icon.red{color:var(--red);background:var(--red-soft)}.kpi-icon.blue{color:var(--blue);background:var(--blue-soft)}.dashboard-grid{display:grid;grid-template-columns:1.15fr 1fr .9fr;gap:16px;align-items:start}.detail-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:18px;align-items:start}.ticket-meta{display:grid;grid-template-columns:repeat(4,1fr);background:var(--surface);border:1px solid var(--line);border-radius:8px;margin-bottom:16px;overflow:hidden}.ticket-meta span{padding:14px 16px;border-right:1px solid var(--line);color:var(--muted)}.ticket-meta span:last-child{border-right:0}.composer-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.data-table,table{width:100%;border-collapse:collapse;font-size:14px}th{color:var(--muted);text-align:left;font-size:12px;padding:12px 10px;border-bottom:1px solid var(--line)}td{padding:13px 10px;border-bottom:1px solid var(--line);vertical-align:middle}tr:last-child td{border-bottom:0}td a{color:var(--violet);font-weight:800}.chip{display:inline-flex;align-items:center;min-height:24px;padding:4px 8px;border-radius:7px;font-size:11px;font-weight:900;border:1px solid transparent}.status-new,.status-active,.status-available{color:#04703c;background:var(--green-soft);border-color:#bdeccd}.status-in_progress,.status-qualified,.status-diagnosis,.status-proposal,.status-negotiation{color:var(--violet);background:var(--violet-soft);border-color:#dccafe}.status-waiting_customer,.status-postponed,.status-pending{color:#c25000;background:var(--orange-soft);border-color:#fed7aa}.status-resolved,.status-completed,.status-won{color:#087443;background:var(--green-soft);border-color:#bdeccd}.status-closed,.status-inactive{color:#475569;background:#f1f5f9;border-color:#dbe3ea}.status-canceled,.status-lost{color:var(--red);background:var(--red-soft);border-color:#fecaca}.priority-low{color:#087443;background:var(--green-soft);border-color:#bdeccd}.priority-medium{color:#b45309;background:#fff7ed;border-color:#fed7aa}.priority-high{color:#c25000;background:var(--orange-soft);border-color:#fed7aa}.priority-critical{color:#dc2626;background:var(--red-soft);border-color:#fecaca}.health{display:inline-flex;align-items:center;gap:6px;padding:7px 9px;border-radius:8px;font-weight:800;font-size:12px;margin:4px 8px 4px 0}.health.ok{background:var(--green-soft);color:#07893f}.health.bad{background:var(--red-soft);color:var(--red)}.health-row{display:flex;flex-wrap:wrap}.bars{display:grid;gap:12px}.bars>div{display:grid;grid-template-columns:120px 1fr 42px;align-items:center;gap:10px;font-size:13px}.bars div div{height:8px;border-radius:99px;background:#edf1f7;overflow:hidden}.bars i{display:block;height:100%;background:linear-gradient(90deg,var(--green),var(--violet));border-radius:inherit}.timeline{display:grid;gap:13px}.timeline-item{display:flex;gap:10px;align-items:flex-start}.timeline-item svg{color:var(--green);margin-top:2px}.timeline-item strong{display:block;font-size:13px}.timeline-item p{margin:4px 0;color:var(--text)}.timeline-item small{color:var(--muted)}.entity-form{display:grid;gap:14px;max-width:720px}.entity-form.compact{grid-template-columns:repeat(5,minmax(0,1fr)) auto;max-width:none;align-items:end}.entity-form input,.entity-form textarea,.entity-form select,textarea,select,input{border:1px solid var(--line);border-radius:8px;padding:10px 12px;background:#fbfcff;min-height:42px;color:var(--text)}textarea{resize:vertical;min-height:94px;width:100%}label{display:grid;gap:6px;font-weight:750;color:#334155}.kanban{display:grid;grid-template-columns:repeat(7,minmax(170px,1fr));gap:12px;overflow-x:auto;padding-bottom:12px}.kanban-col{background:#f9fbfe;border:1px solid var(--line);border-radius:8px;padding:10px;min-height:580px}.kanban-col header{display:flex;justify-content:space-between;align-items:center;padding:8px 6px 12px;border-top:4px solid var(--violet)}.kanban-col header span{background:#eef2f7;padding:3px 7px;border-radius:99px;font-size:12px}.opp-card{background:var(--surface);border:1px solid var(--line);border-radius:8px;padding:12px;display:grid;gap:8px;margin-bottom:10px;box-shadow:0 6px 18px #1218260d}.opp-card strong{font-size:13px}.opp-card span{color:var(--muted);font-size:12px}.opp-card b{font-size:16px}.opp-card select{width:100%;min-height:34px;font-size:12px}.filter-row{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.upload-button{position:relative;overflow:hidden;display:inline-flex;align-items:center;gap:8px;border:1px solid var(--line);padding:10px 13px;border-radius:8px;background:var(--surface);cursor:pointer}.upload-button input{position:absolute;inset:0;opacity:0;cursor:pointer}.row-actions{display:flex;gap:6px;flex-wrap:wrap}.row-actions button{min-height:30px;padding:6px 8px;background:#f8fafc;border:1px solid var(--line)}.file-list{padding-left:18px}.attachment-list{list-style:none;padding:0;margin:0 0 12px;display:grid;gap:10px}.attachment-item{border:1px solid var(--line);border-radius:8px;background:#fbfcff;overflow:hidden}.attachment-preview{display:block;background:#eef2f7;border-bottom:1px solid var(--line)}.attachment-preview img{display:block;width:100%;max-height:170px;object-fit:contain}.attachment-body{padding:11px;display:grid;gap:9px}.attachment-body strong{font-size:13px;overflow-wrap:anywhere}.attachment-meta,.attachment-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.attachment-meta span{color:var(--muted);font-size:12px;font-weight:700}.attachment-actions .link-button{min-height:32px;padding:7px 9px;font-size:12px}pre{white-space:pre-wrap;background:#0f172a;color:#e5eefb;padding:14px;border-radius:8px;max-height:360px;overflow:auto}dl{display:grid;grid-template-columns:130px 1fr;gap:10px}dt{color:var(--muted)}dd{margin:0;font-weight:700}.empty-state,.loading,.error-state{border:1px dashed var(--line);border-radius:8px;padding:24px;background:#fbfcff;display:flex;align-items:center;gap:12px;color:var(--muted)}.empty-state{flex-direction:column;justify-content:center;min-height:140px}.empty-state strong{color:var(--text)}.error-state{border-color:#fecaca;background:var(--red-soft);color:#991b1b}.error-state small{display:block;margin-top:4px}.spin{animation:spin .9s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.login-screen{min-height:100vh;display:grid;place-items:center;background:radial-gradient(circle at 20% 20%,#e9f9ef,transparent 28%),var(--canvas)}.login-panel{width:410px;background:var(--surface);border:1px solid var(--line);box-shadow:var(--shadow);border-radius:8px;padding:30px}.login-panel h1{margin:22px 0 6px}.login-panel p{color:#07893f;font-weight:900;margin:0 0 22px}.login-panel form{display:grid;gap:14px}@media(max-width:1400px){.kpi-grid.six{grid-template-columns:repeat(3,1fr)}.dashboard-grid{grid-template-columns:1fr 1fr}}